Refund policy

Refund and Return Policy

Effective Date: 2026-23-03

Nstrastudios operates as an online fashion marketplace. Products featured on our website are marketed via affiliate links that redirect you to third-party retailers. Please read this policy carefully to understand the terms that apply to returns and refunds depending on how your purchase was made.

1. Products Purchased Through Affiliate Links

If you purchase a product through an affiliate link on Nstrastudios, the transaction is made directly with the third-party retailer. Therefore:

  • All return, refund, and exchange policies are governed by the individual store you purchased from.

  • You must contact the retailer directly to initiate any returns or refunds.

  • Nstrastudios holds no responsibility for returns, product defects, shipping issues, or customer service related to these purchases.

We recommend carefully reviewing the terms and policies of the retailer before completing your order.

2. General Limitations

  • Nstrastudios is not liable for any damage, delays, or loss during return shipping.

  • We do not accept in-person returns or drop-offs.

  • We reserve the right to refuse returns that do not meet the conditions above.

Questions?

If you have any questions about this policy or need help understanding your rights, please contact us at:
📧 nstra.store@gmail.com